We’re here whenever you need us.

Questions about a booking, upcoming event, affiliate partnership or chauffeur onboarding? Send us a quick message and a team member will respond as soon as possible.

Support for customers Affiliates & fleet partners Chauffeurs & drivers

Urgent Trip Response

Active ride issues are routed quickly for same-day operational support.

Billing & Receipts Help

Clear follow-up for invoices, payment confirmations, and accounting requests.

Corporate & Partner Desk

Dedicated handling for affiliates, chauffeurs, and recurring business travel support.

Full name

Phone (optional)

What is this about?

Booking # (optional)

Message

For flights or trips starting within a few hours, please call the phone number in the header for the fastest response.

Phone

For urgent changes, active rides, airport pickups or last-minute requests, calling is always best.

Use the main phone number in the top bar.

Available 24/7 for active trips.

Email

Ideal for billing, receipts, upcoming events and non-urgent questions. Attach any confirmations or documents if needed.

You’ll receive a reply as soon as a team member reviews your request.

Affiliates & Chauffeurs

Already working with us? Use this form and select the relevant topic. Want to start working with us?

Use the Affiliate Signup link in the sub-bar, or the “For Chauffeurs” link in the main navigation.

Typical response times

Active trip / urgent: as soon as possible by phone
Same-day ride questions: within business hours
Billing & receipts: usually within 1–2 business days

Planning a larger event or multi-day itinerary?

Start with a custom quote

If you already have a booking, include your booking number, pickup date, time and city. For new trips, share your approximate date, pickup area, drop-off area and number of passengers.

Use this contact form or reply to your confirmation email and mention the changes you need. For very time-sensitive changes, calling is recommended. Cancellation windows and any fees are shown during checkout.

Yes. Share your booking number and the name of your company and we’ll send a detailed receipt or invoice that’s suitable for expense reports and accounting purposes.

Use the contact form and select “New quote / event” or “Affiliate / partner”. Tell us roughly how many passengers, dates, and locations, and we’ll connect you with someone from our team.